Frequently Asked Questions
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Email - Outlook Setup on CTS Hosted Servers (2)
How do I setup my mailbox in Outlook?
We make use of 'autodiscover' technology, so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password.
Automatic Setup
- In Outlook, choose the File tab
- Under 'Account Information', choose Add Account
- On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
- Choose Finish
Manual Setup
POP3
Username Your full email address
Password Your email account password
Incoming Server pop3.yourwebsitedomain (e.g. myname@website.co.uk)
Port 110 for non-SSL and 995 for SSL
Outgoing Server smtp.yourwebsitedomain
Port 25 or 587 for non-SSL and 465 for SSL
You should select Authentication required for POP3 and SMTP
IMAP
Username Your full email address
Password Your email account password
Incoming Server imap.yourwebsitedomain (e.g. myname@website.co.uk)
Port 143 for non-SSL and 993 for SSL
Outgoing Server smtp.yourwebsitedomain
Port 25 or 587 for non-SSL and 465 for SSL
You should select Authentication required for POP3 and SMTP
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Internet Explorer (2)
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