Frequently Asked Questions


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  • Email - Outlook Setup on CTS Hosted Servers (2)

    How do I setup my mailbox in Outlook?

    We make use of 'autodiscover' technology, so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password.
    Automatic Setup

    • In Outlook, choose the File tab
    • Under 'Account Information', choose Add Account
    • On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
    • Choose Finish

    Manual Setup

    POP3


    Username  Your full email address

    Password Your email account password

    Incoming Server  pop3.yourwebsitedomain (e.g. myname@website.co.uk)

    Port 110 for non-SSL and 995 for SSL

    Outgoing Server smtp.yourwebsitedomain

    Port 25 or 587 for non-SSL and 465 for SSL

    You should select Authentication required for POP3 and SMTP



    IMAP


    Username Your full email address

    Password Your email account password

    Incoming Server imap.yourwebsitedomain (e.g. myname@website.co.uk)

    Port 143 for non-SSL and 993 for SSL

    Outgoing Server smtp.yourwebsitedomain

    Port 25 or 587 for non-SSL and 465 for SSL

    You should select Authentication required for POP3 and SMTP
  • Internet Explorer (2)

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